Privacy Policy
DIBS OUTBOARD ENGINES
Port Botany, New South Wales, Australia
The Short Version
We collect only the information we need to process your orders, arrange delivery, and communicate with you. We do not sell your personal information. We handle your information responsibly and in accordance with applicable Australian privacy laws.
The details are below.
Who We Are
DIBS OUTBOARD ENGINES is an Australian-based online retailer specialising in used outboard motors and engines. We operate from Port Botany, NSW, and serve customers across Australia.
When you visit our website or purchase from us, we handle your personal information in accordance with this Privacy Policy.
Website: dibsoutboardengine.com
What Information We Collect
When you place an order, make an enquiry, or contact us, we may collect:
Your name
Your email address
Your phone number
Your billing and shipping address
Payment information, processed through secure payment providers
Details of the products you purchase or enquire about
Communications you send to us
If you browse our website, we may also collect technical information such as your IP address, browser type, pages visited, and time spent on the website. This information may be collected through cookies and analytics tools to help us understand website performance and improve your experience.
Why We Collect Your Information
We use your personal information to:
Process and fulfil your orders
Arrange freight, shipping, and delivery
Send order confirmations and delivery updates
Respond to enquiries and customer support requests
Handle returns, refunds, and warranty-related enquiries
Improve our website, services, and product listings
Prevent fraud and protect our business
Meet our legal and regulatory obligations
We use your information for these purposes and other purposes explained in this policy, or where otherwise permitted or required by law.
Do We Share Your Information?
We do not sell, rent, or trade your personal information.
We may share limited information with trusted service providers who help us operate our business, including:
Freight and courier companies — to arrange and deliver your order
Payment providers — to process payments securely
Website and ecommerce providers — to operate our website and manage orders
Analytics providers — to understand website traffic and improve performance
Professional or government authorities — where required by law or necessary to protect our legal rights
We share only information reasonably necessary for the relevant purpose. Service providers may handle information under their own privacy obligations and policies.
Payment Security
Payments are processed through secure payment gateways.
We do not intentionally store full credit card numbers or banking details on our website servers. Payment information is handled by the relevant payment provider in accordance with its security and privacy practices.
If you have questions about a payment, please contact us directly.
Cookies
Our website may use cookies and similar technologies to:
Help the website function properly
Remember certain preferences
Understand how visitors use our website
Improve website performance and user experience
You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
Where required, we will seek consent before using non-essential cookies or similar technologies.
How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including processing orders, providing customer support, resolving disputes, and meeting legal and accounting obligations.
Certain business and tax records may need to be retained for up to seven years, where required by Australian law.
When information is no longer required, we take reasonable steps to securely delete it or de-identify it, subject to any legal retention requirements.
Your Privacy Rights
Under applicable Australian privacy laws, including the Privacy Act 1988 where it applies, you may have the right to:
Request access to personal information we hold about you
Ask us to correct information that is inaccurate, incomplete, or out of date
Request deletion of your information where legally permitted
Make a complaint about how your personal information has been handled
We may need to verify your identity before responding to a request. Some information may need to be retained where required by law.
To make a privacy request or complaint, contact us using the details below.
External Links
Our website may contain links to third-party websites.
Once you leave our website, this Privacy Policy may no longer apply. We are not responsible for the privacy practices of external websites, and we encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal obligations.
Any updates will be published on this page with a revised date. We encourage you to review this policy periodically.
Questions or Privacy Complaints
If you have questions about this Privacy Policy, want to access or correct your personal information, or wish to make a privacy complaint, please contact us:
DIBS OUTBOARD ENGINES
📍: 2 Simblist Rd, Port Botany NSW 2036, Australia
📧 : sales@dibsoutboardengines.com
📞 : +61 468 149 580
Website: dibsoutboardengines.com
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au/
DIBS OUTBOARD ENGINES
Quality Engines. Honest Value. Reliable Performance.